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LIFETIME WARRANTY

LIFETIME WARRANTY

Thank you for selecting a personally crafted Nationwide Monument memorial. We offer nothing but the finest quality memorial products available anywhere in the world. We take pride in our long history of crafting stone using methods of Old World design and artistry as passed down to us through the generations.  Our fine craftsmanship in our memorial work can be seen in the cemeteries around the country. We are proud of our commitment to quality and workmanship in the products we make today. The elements of true quality that are so often overlooked will be evident in every detail of your memorial. We're confident that you will be totally satisfied with your purchase and fully guarantee your product through this warranty.

Head Stone Monument Lifetime Warranty

All Nationwide Monument Memorials are hand-polished and hand-tooled for an exceptional and enduring finish. We hereby certify that your Nationwide Monument Memorial is made of the highest quality granite quarried by our network of companies from our own quarries, or purchased from other quarries, and specifically selected by us for its outstanding natural color and uniform grain. Our stones are of the best quality in brilliance of natural color, uniformity, and clarity of natural grain. We certify that after sawing and polishing these granite materials, our quality inspectors will upon inspection ensure that we have chosen only the very best of the finest granites to produce your Nationwide Monument memorial.

We certify that your Nationwide Monument memorial will be crafted using the finest methods of high attention finishing, fine steeling, edging, hand tooling, hand polishing, carving, etching, and sculpting. Careful attention will be noted in every detail, and final inspection will be made to ensure the highest quality in fit and finish of your Nationwide Monument memorial.

Upon completion, you can be sure that your Nationwide Monument memorial will be free from defects and will have passed the inspection of the toughest memorial quality standards program in the industry.

We certify that Nationwide Monument company will replace without charge any Nationwide Monument memorial should it crack, check, flake, discolor, or prove defective due to natural causes. This warranty covers completely all aspects of the memorial as produced by Nationwide Monument, up to and including granite, finishing, sandblast, etching, and sculpting.

Nationwide Monument is not responsible under any circumstances for any damage to or staining of the memorial resulting from acts or omissions of any kind other than acts or missions of Nationwide Monument covered by this warranty. Without limiting the generality of the foregoing, Nationwide Monument is not responsible for cleaning accumulated dirt or other material coming in contact with the memorial or their effects, vandalism, theft, war, flood or other acts of God, environmental or atmospheric conditions, or the act or omission of any party including the purchaser.

This full warranty extends to the original purchaser, the purchaser's heirs or assignees, and the cemetery where the memorial is erected. This warranty is valid in perpetuity and becomes effective upon the date when the terms and conditions of the purchase agreement have been met between the purchaser and the Authorized Nationwide Monument retail outlets. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

This warranty does not include vases of any material or litho chrome paint in letters or carvings.

Return Policy

All our products are custom made and engraved to customer specification. We always get a layout approved by the customer. We do not accept return on custom made products, for any reasons other than damaged shipments or mismatch between the approved picture and the finished product. All shipping related damage should be notified to us within 24 hrs of accepting the delivery. We will arrange to provide a replacement.